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If You’re Selling Expertise – Show It

Whether a real estate agent, mortgage broker, attorney, accountant or other consulting professional, your product is a service.  That service is derived from your education, experience and specialized training in your discipline.

Today’s consumer, or in your case, client, is one who recognizes that they need your expertise.  If they didn’t, they wouldn’t be on the Internet doing searches on key phrases related to the services you provide.  The vast majority also recognize that there are many of you out there, and they must make a decision as to who to hire to help them with their situation.

A few of them may be captured as customers or clients with a “billboard website.”  That’s a site that has some static pages, each touting your expertise.  One might talk about all of your previous happy clients.  Another might talk about how you solve problems for them because you have years of education and experience.

However, now and in the future, most of these consumers will become the customer or client of a professional who actually illustrated their expertise in ways that convinced the consumer long before they actually needed to make the hiring decision.  This is done with freely-offered information based on their search phrases, and helpful to them in various ways.  It may help them to quantify their problem, or just to recognize that they do indeed need help.

The business will go to those who have provided useful information that clearly displays their knowledge and qualifications.  The fact that they could learn more without sales pressure or consulting costs is why they will gravitate to the professional whose site satisfied their information needs.  That’s why blogging will be the best business-generation tool in your marketing arsenal.

Creative Commons License photo credit: zolierdos



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